Books by Dr. Slaikeu
When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass)
When Push Comes to Shove fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for. Find it at Amazon.com
Controlling the Costs of Conflict: How to Design a System for Your Organization
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them. Find it at Amazon.com
More Books by Dr. Slaikeu
- Crisis Intervention: A Handbook for Practice and Research
- Up from the Ashes: How to Survive and Grow Through Personal Crisis
- Focused for Tennis: Featuring the 3-R's Mental Training System